← Lexann's Nail Creations

Shipping & Returns

Lexann's Nail Creations · Last updated: 12 July 2026

Shipping

Where we ship

We ship within Guyana (Georgetown and nationwide) and to selected regional destinations. Local pickup from our Georgetown location is also available.

Processing times

Orders are processed Monday to Friday. Most orders are prepared for shipping within 24 hours of payment confirmation. Orders placed on weekends or public holidays are processed on the next business day.

Delivery times

Delivery within Guyana is normally within 24 to 48 hours of dispatch, depending on your area. Regional and international deliveries take longer and vary by destination and courier.

Shipping rates

We deliver across Guyana, with rates set by area. Pickup at the studio is free.

Delivery methodShipping
Pickup at 64 Hadfield Street, 2nd Floor, Stabroek, GeorgetownFree
GeorgetownG$1,000
East Bank, West Demerara and East CoastFrom G$1,500
Berbice, Essequibo and interiorFrom G$2,500

Full rates for all delivery areas are published on our delivery rates page. Delivery is normally within 24 to 48 hours. These rates are for small packages; larger orders are quoted separately.

If your area is not listed, or you are ordering a large or regional shipment, call or message us on +592 622-2822 and we will confirm the rate before you pay.

Processing delays

Orders with incomplete payment information or out-of-stock items may be delayed by up to 5 additional business days. We will contact you if this happens.

Public Holidays

Our facility is closed and orders are not processed on the following Guyana public holidays. Orders received on these days are processed on the next business day.

Returns

You may return eligible items within thirty (30) days of delivery for a credit or refund of the purchase price. A 20% restocking fee applies to returns that are not due to our error. Items must be unopened, in their original packaging, and accompanied by an invoice or receipt. Refunds are typically processed within 10 business days after we receive the returned items.

Non-returnable items

Return shipping

Customers are responsible for all return shipping costs, except where the return is due to our error or a defective product.

Exchanges

Exchanges are available within 30 days for unopened products of equal value.

Damaged or Defective Products

If an item arrives damaged or defective, we will replace it free of charge within 30 days of the original purchase and cover the reasonable shipping cost of the replacement, once the defect is verified.

Contact Us

Lexann's Nail Creations
64 Hadfield Street, 2nd Floor, Stabroek, Georgetown, Guyana
Email: info@lexannnsi.com
Phone: +592 622 2822
Website: https://lexannnsi.com